Australia Post is committed to providing high-quality mail and parcel services to all Australians.
Our enthusiastic, professional people will build a progressive commercial corporation through a commitment to high levels of customer satisfaction.
Our Mission
•We will meet our customers' changing needs by providing:
innovative and easy-to-use products and services;
•friendly service by knowledgeable staff;
•consistent on-time delivery;
•value for money; and
•modern, efficient networks.
We will build our people's commitment to these goals by:
•promoting job satisfaction;
•encouraging participation in the success of the business;
•recognising outstanding service to customers; and
•rewarding outstanding performance.
As a progressive commercial corporation, Australia Post will make the best use of its assets and earn profits so that it can sustain and develop its business.
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